Why do we need you:
You’re not just tech support—you’re trust support. behind every seamless workday is an IT hero who makes it happen. We need someone who doesn’t just fix things—who anticipates, prevents, and empowers. You bring calm to the chaos, clarity to confusion, and solutions that make digital tools feel human.
What you’ll do:
- Responsible for the technical support in the company.
- Ensure the normal day to day operations of servers, computers and other hardware/peripheral devices in office.
- Assist in implementing short-term and long-term information technology solutions that meet the needs of the organization.
- Supervise projects activities.
- Create and maintain a project schedule for each project by identifying and monitoring.
- Monitoring the daily progress of projects and ensuring project deadlines are met.
- Manage expectations, control and track project performance.
- Reporting project status on a weekly basis to customer and the project team.
- Coordinate with other departments and organizational entities to identify and monitor issues, impacts and dependencies.
- Communicate with vendors and project manager to identify and define project requirements, scope and objectives.
What we’re looking for:
- Candidate must possess at least a Professional Certificate, Degree in Computer Science/Information Technology or equivalent.
- Work under minimum supervision and has sense of urgency in responding to technical support.
- Must have good communication skills to convey the rationale of an entire system enhancement to improve our business operations and delivering a solution from our vendors.
- Required Language(s): Malay & English
If you think you have what it takes to excel in the role mentioned above,
apply now through our Human Resources Department at
jcl_hr@bpartnergroup.com