Why do we need you:
Because every overdue account is a story—one that requires patience, tact, and empathy to resolve. We need someone who sees people, not just balances. Someone who can speak with clarity, act with integrity, and help recover more than just numbers.
What you’ll do:
- Perform outbound call to notify customers of delinquent account regarding outstanding and overdue payment.
- Negotiate with customers to make workable repayment arrangement.
- Explain and clarify with customers on non-payment issues.
- Follow up calls with customers.
- Responsible for keeping records of collection and status of accounts.
What we’re looking for:
- Candidate must possess at least Sijil Pelajaran Malaysia (SPM).
- Experience in credit recovery will be an added advantage.
- Passionate candidate, goal driven, seeking opportunity to grow and improve lifestyle.
- Excellent communication and negotiation skills.
- Comfortable working with targets.
- Able to communicate in Bahasa Malaysia & English
- Experienced in Microsoft Office applications including Excel, Word, and Outlook.
- Able to work independently with minimal supervision.
- Full-Time and Contract-basis position(s) available.
- Able to work immediately.
If you think you have what it takes to excel in the role mentioned above,
apply now through our Human Resources Department at
jcl_hr@bpartnergroup.com