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What should I do if I want to re-register for direct debit?
You will have to go to a JCL branch to sign a direct debit registration form.
When is the credit sale (CS) approval expiration date?
It is 90 days after the credit analysis (CA) approval date.
What are the processing fees?
Processing fees: Credit sales: RM 50. Hire purchase: RM 200.
I would like to propose a new product other than JCL’s existing financing products. What should I do?
We are currently expanding our business. We welcome all proposals and suggestions. Kindly contact our regional representative for further discussion.
I am a dealer and I am interested in providing JCL financing to my customers. What should I do?
Kindly refer to our list of branches and contact our regional representative for collaboration purposes.
What is the payment date?
Payments are due on either the 2nd or 16th of each month. Please refer to your confirmation email for more information.
How do I check for the payment status?
You may contact our Customer Service at 03-26167900 or email to email@example.com.
If I only have an Islamic banking account, are there other ways to make payments?
Yes, kindly drop your inquiries at firstname.lastname@example.org or email@example.com for assistance.
Which banks enable JomPAY payments?
Only conventional banks (non-Islamic) allow payments by JomPAY.
How can I do a full settlement?
Please contact us at firstname.lastname@example.org begin the process.
What can I do for payment if my auto-debit fails?
You can pay through JomPAY instead.
What other payment method can be used if I am using Bank Islam as Bank Islam does not support JomPAY?
You can pay by bank transfer to JCL’s CIMB bank account. Please contact us via email at email@example.com for more information. You will need to include your full name and […]