Blog


Auto deduction error

Dear Beloved Customers, We would like to inform that there are some technical errors with auto deduction involving CIMB Bank. Kindly refer to the image below for further clarification. Please […]

Read more »

Customer Care Line Closure

Dear Valued Customer, In conjunction with the Hari Raya Festival, our Customer Care Line will close from 12 May 2021 at 1pm until 16 May 2021 and will resume our […]

Read more »

Office Closure during Hari Raya

Para Pelanggan yang Dikasihi, Harap maklum bahawa semua cawangan dan HQ kami tidak akan beroperasi dari 13.05.2021 sehingga 16.05.2021 bersempena dengan Perayaan Hari Raya Aidilfitri yang bakal menjelang tiba. Kami […]

Read more »

New Operation Hours

Dear Beloved Customers, We regret to announce that there will be changes in our operation hours due to MCO 3.0. Our HQ as well as all of our branches will […]

Read more »

Special announcement for existing Customers

Dear Valued Customers, Are you an existing customer with JCL? Then this announcement is crucial for you!!! As a way of appreciation, we are conducting lower interest rate for our […]

Read more »

Customer Care Services Temporarily Closed

Dear Valued Customers, Our Customer Care line (03-2616 7900) is temporarily closed until further notice to prevent the spread of Covid-19 Virus. We hope that this decision will ensure the […]

Read more »

Customer Notice

Please be informed that JCL Headquarters Office in Pudu will be closed for business on the following dates: Wednesday (31st March 2021) until Saturday (3rd April 2021) Kindly proceed to […]

Read more »

JCL now introduces Boost E-wallet payment method

Please be informed that we would like to introduce a new payment method for our customers – Boost E-wallet. The new payment method takes effect in the month of January […]

Read more »

Interruption of TM Services

To all JCL customers, Kindly be informed that JCL Ipoh branch contact number 05-2468000 is facing interruption of TM services. Ipoh customers can directly contact the Ipoh branch WhatsApp number […]

Read more »

Customer Careline Implementation

To Our Awesome Customers, In line with our promise to provide faster and better services to you, we are pleased to announce that our Customer Care Division has been implemented […]

Read more »

[Update] Operating hours during MCO

Dear Valued customers, In view of the latest information released from the government, we would like to inform that JCL HQ & Branches will resume normal business operating hours from […]

Read more »

Company Relocation Memo

Dear Valued Customers, We are pleased to inform you that our HQ office will be moving to the following new address effective 31st December 2020 onwards. Our HQ new address:Wisma BH, […]

Read more »