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Can the customer apply for a device but it is not for own use?
Yes, they can, but only for certain people, e.g., family members.
What is the minimum down payment for a hire purchase (HP)?
The minimum down payment for an HP is at least 10% of the cash price.
Who can be the customer’s emergency contact person?
Parents. Siblings. Relatives. Spouse.
For the self-employed, what documents are needed to apply?
The documents required for a credit sale loan application are: Identity card. 3 months of personal bank statements. 6 months of company bank statements. Full set of SSM certificates. Latest […]
I am JCL’s existing customer. Can I apply for a credit sale?
Yes. (Terms and conditions apply.)
What should I do if I wish to cancel my application?
The customer may inform the dealer.
Does JCL accept the Astro or TM bill in lieu of the water or electricity bill?
It is acceptable if the customer really could not provide the latest (original/online) water or electric bill; and even the telco bill is acceptable if the customer cannot provide the […]
Do we still need to request for the customer to sign a DF?
If the customer signs the new version of the application form (AF), then the declaration form (DF) is not required. However, if the AF provided was not the latest version, […]