Job Description:

• Responsible for minimizing defaults and bad debts of ongoing loans
• Manage and achieve daily productivity standards in terms of attempts, contacts and amount collected
• Manage and maintain customer’s accounts to ensure the accounts are current and well conducted
• Contact customers to remind customers of payment schedule and obtain relevant payments
• Follow up overdue accounts by utilizing phone collection techniques, dunning letters, and legal counsel
• Ensure that collection actions taken are within corporate guidelines, and collection policies
• Exercise judgement within defined practices and policies to determine appropriate actions
• Assist in developing, planning and implementations of strategies to recover principle from borrowers whose non-performing loans have been charged-off
• Willing to work extra miles such to improve current credit policy, credit analysis methodologies such as credit scoring/portfolio, portfolio analysis, client audit, etc
• Required to do field visits
• Perform other duties as assigned

Job Requirements:

• Candidate must possess at least SPM/STPM/Diploma Certificate in any related field
• Experience in credit recovery will be an added advantage
• Excellent communication and negotiation skills
• Required Language(s): Bahasa Malaysia, English & Mandarin
• Experienced in Microsoft Office applications including Excel, Word and Outlook
• Good working attitude, passionate, energetic and customer-oriented
• Able to work independently with minimal supervision
• Fresh graduates are encouraged to apply, training will be provided
• We have multiple vacancies available in 15, Jalan Medan Tuanku 1, Chow Kit, 50300 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
• Full-time and Contract-basis position(s) available

If you think you have what it takes to excel in the role mentioned above, apply now through our Human Resources Department at jcl_hr@bpartnergroup.com.

Please attach your latest résumé together with the following information:

• Full name
• Position applied
• Current basic salary
• Expected basic salary
• Notice period