Careers

Credit Recovery Executive

Job Category: Customer Support
Job Location: Kuala Lumpur
Job Type: Full-Time

Job Description:

  • Responsible for minimizing defaults and bad debts of ongoing loans
  • Manage and achieve daily productivity standards in terms of attempts, contacts and amount collected
  • Manage and maintain customer’s accounts to ensure the accounts are current and well conducted
  • Contact customers to remind customers of payment schedule and obtain relevant payments
  • Follow up overdue accounts by utilizing phone collection techniques, dunning letters, and legal counsel
  • Ensure that collection actions taken are within corporate guidelines, and collection policies
  • Exercise judgement within defined practices and policies to determine appropriate actions
  • Assist in developing, planning and implementations of strategies to recover principle from borrowers whose non-performing loans have been charged-off
  • Willing to work extra miles such to improve current credit policy, credit analysis methodologies such as credit scoring/portfolio, portfolio analysis, client audit, etc
  • Required to do field visits
  • Perform other duties as assigned

Job Requirements:

  • Candidate must possess at least SPM/STPM/Diploma Certificate in any related field
  • Experience in credit recovery will be an added advantage
  • Excellent communication and negotiation skills
  • Required Language(s): Bahasa Malaysia, English & Mandarin
  • Experienced in Microsoft Office applications including Excel, Word and Outlook
  • Good working attitude, passionate, energetic and customer-oriented
  • Able to work independently with minimal supervision
  • Fresh graduates are encouraged to apply, training will be provided
  • We have multiple vacancies available in 15, Jalan Medan Tuanku 1, Chow Kit, 50300 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
  • Full-time and Contract-basis position(s) available

If you think you have what it takes to excel in the role mentioned above, apply now through our Human Resources Department at jcl_hr@bpartnergroup.com.

Please attach your latest résumé together with the following information:

  • Full name
  • Position applied
  • Current basic salary
  • Expected basic salary
  • Notice period

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