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Branch & Customer Care Line Temporary Closure
Dear Valued Customers, As you may know, the federal government has announced the Movement Control Order (MCO) from June 1st onwards to limit the spread of Covid-19. Therefore, our Customer […]
Permanent Branch Closures
Dear Valued Customers, We regret to announce that our Branches in Bukit Tinggi & Ipoh will be closed permanently from June 1st 2021 onwards. Kindly take note of the addresses […]
MCO 3.0 Operation hours
Dear Beloved Customers, Due to MCO 3.0 with revised SOP, our HQ and all of our branches except for Ipoh branch will be available to serve customers from 9am until […]
Ipoh Branch Closure
Dear Valued Customers, Please note that our office at Ipoh branch will be closed due to EMCO from 22nd May 2021 until 4th June 2021. For any further information regarding […]
Auto deduction error
Dear Beloved Customers, We would like to inform that there are some technical errors with auto deduction involving CIMB Bank. Kindly refer to the image below for further clarification. Please […]
Customer Care Line Closure
Dear Valued Customer, In conjunction with the Hari Raya Festival, our Customer Care Line will close from 12 May 2021 at 1pm until 16 May 2021 and will resume our […]
Office Closure during Hari Raya
Para Pelanggan yang Dikasihi, Harap maklum bahawa semua cawangan dan HQ kami tidak akan beroperasi dari 13.05.2021 sehingga 16.05.2021 bersempena dengan Perayaan Hari Raya Aidilfitri yang bakal menjelang tiba. Kami […]
New Operation Hours
Dear Beloved Customers, We regret to announce that there will be changes in our operation hours due to MCO 3.0. Our HQ as well as all of our branches will […]
Special announcement for existing Customers
Dear Valued Customers, Are you an existing customer with JCL? Then this announcement is crucial for you!!! As a way of appreciation, we are conducting lower interest rate for our […]
Customer Care Services Temporarily Closed
Dear Valued Customers, Our Customer Care line (03-2616 7900) is temporarily closed until further notice to prevent the spread of Covid-19 Virus. We hope that this decision will ensure the […]
Customer Notice
Please be informed that JCL Headquarters Office in Pudu will be closed for business on the following dates: Wednesday (31st March 2021) until Saturday (3rd April 2021) Kindly proceed to […]
JCL now introduces Boost E-wallet payment method
Please be informed that we would like to introduce a new payment method for our customers – Boost E-wallet. The new payment method takes effect in the month of January […]