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What is the payment date?

Payments are due on either the 2nd or 16th of each month. Please refer to your confirmation email for more information.

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How do I check for the payment status?

You may contact our Customer Service at 03-26167900 or email to inquiry@bpartnergroup.com.

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How can I do a full settlement?

Please contact us at  inquiry@bpartnergroup.com begin the process.

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What can I do for payment if my auto-debit fails?

You can pay through JomPAY instead.

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What other payment method can be used if I am using Bank Islam as Bank Islam does not support JomPAY?

You can pay by bank transfer to JCL’s CIMB bank account. Please contact us via email at inquiry@bpartnergroup.com for more information. You will need to include your full name and […]

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How can I pay by JomPAY?

Here’s where to pay by JomPAY: Online banking. ATM machine.

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How can I find out my full settlement amount?

You may send an email to inquiry@bpartnergroup.com. Kindly provide the necessary information such as your full name, IC number, and purpose of email.

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What is the late penalty charge?

The late payment will be charged five percent interest (5%) per annum for Credit Sales or eight percent (8%) per annum for Hire Purchase toward the amount in arrears.

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What are the types of payments?

You have the choice of making your monthly payments through JomPay or direct debit. However, your first payment must be made through JomPay regardless of which option you choose.

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