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I have made a payment yesterday but still received SMS and calls asking me to pay.

Thank you for your payment. JCL needs three (3) working days to update your payment. If you still receive the SMS/call after this period, kindly send an email to pay@bpartnergroup.com […]

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What should I do if my direct debit is unsuccessful?

You can make your payment via JomPAY: JCL Biller Code: 16667. Ref 1: Your JomPAY case ID number which JCL has provided you during agreement signing. Ref 2: Your identity […]

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How can I pay if I do not have any online banking facilities?

You may use the PayQuik machine to make a payment.

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Is it possible if I do not want to pay by direct debit?

You may pay your installment within seven (7) working days before the due date. However, JCL will still require you to set an account for direct debit just in case […]

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Can I make the early-settlement payment at a JCL branch?

No, we only accept early-settlement payments via JomPAY, cash deposit machines (CDM), or bank transfers. Kindly send the receipt to pay@bpartnergroup.com after making the payment.

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Does JCL receive cash over the counter for payment?

No. We only accept payments via JomPAY, PayQuik, or direct debit.

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How can I do an early settlement?

You will need to give a one-month notice beforehand and also fill up the early settlement form, which could be obtained at our branches or by email.

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How can I check whether my payment is received or not?

You will have to send an email to pay@bpartnergroup.com for payment inquiries. Kindly include your NRIC (national registration identity card) number and full name for checking purposes.

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What are the types of loan payment methods available?

Currently, JCL has three (3) types of payment methods: direct debit from a salary bank account, JomPAY, or PayQuik.

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Is there any fee or advanced payment deduction from the approved loan amount?

No. The full amount approved will be credited into your personal savings/current account.

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What is the interest rate offered by JCL?

18.0% per annum (p.a.), which will be 1.5% per month.

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How much is the late payment charge?

The late payment charge is eight percent (8%) per annum (p.a.) on amount in arrears, calculated from the overdue date till the date of settlement of the arrears amount.

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