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Can I walk in to any JCL branch to do a full settlement?
Yes, you can. Our financial consultants will provide the necessary assistance.
How do I do a full/early settlement before my account becomes matured?
There are 2 types of facilities and they are: Mobile/Motorcycle/Electronic goods. Personal loans. Call Customer Care at 03-26167900 or send an email directly to inquiry@bpartnergroup.com Upon receipt of the email, […]
How do I request for a refund?
Call Customer Care at 03-26167900 or send an email directly to inquiry@bpartnergroup.com
Why is auto-debit performed after I have made the payment manually?
Once the auto-debit fails on the initial due date, there will be another attempt to debit the payment after four (4) to five (5) working days.
Why was my auto-debit payment not successful?
New loan: The first (1st) payment needs to be paid manually (refer to “How do I make payment to JCL?” above). For all subsequent payments, they will be deducted via […]
Why do I need to send the receipt of a CDM payment or a screenshot of an online payment via WhatsApp?
This is to recognize the payment into the system based on the account number.
What is JCL’s Biller Code for JomPAY?
JomPAY Biller Code: 16667. Ref 1: JomPAY Case ID (customer’s unique identification number). Ref 2: MyKad number.
How do I make payment to JCL?
There are five (5) types of payment channels: Cash deposit machine (CDM). Online banking. JomPAY payment. Bank counter (CIMB, Maybank). PayQuik kiosk.