Archives / Unknown filter
Can I walk into any JCL branch to do a full settlement?
Yes, you can. Our financial consultants will provide the necessary assistance.
How do I request a full/early settlement?
Call Customer Care at 03-26167900 or send an email directly to inquiry@bpartnergroup.com Upon receipt of the email, we will forward the full/early settlement form to you. This form functions as […]
How do I request for a refund?
Call Customer Care at 03-26167900 or send an email directly to inquiry@bpartnergroup.com.
Why is auto-debit performed after I have made the payment manually?
The auto-debit is in place to ensure that you do not missed repayment. If your manual payment fails, your account will be listed for auto-debit transactions. If your initial auto-debit […]
Why was my auto-debit payment not successful?
New loan: The first (1st) payment needs to be paid manually (refer to “How do I make payment to JCL?” above). For all subsequent payments, they will be deducted via […]
Why do I need to send a screenshot of an online payment via WhatsApp?
This is to verify your payment in the system based and your account number.
What is JCL’s Biller Code for JomPAY?
JomPAY Biller Code: 16667. Ref 1: JomPAY Case ID (customer’s unique identification number). Ref 2: MyKad number.
How do I make payment to JCL?
There are four (4) types of payment channels: Auto Debit from Bank Account. Online banking. JomPAY payment. PayQuik kiosk.