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Can I walk into any JCL branch to do a full settlement?

Yes, you can. Our financial consultants will provide the necessary assistance.

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How do I request for a refund?

Call Customer Care at 03-26167900 or send an email directly to inquiry@bpartnergroup.com.

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Why is auto-debit performed after I have made the payment manually?

The auto-debit is in place to ensure that you do not missed repayment. If your manual payment fails, your account will be listed for auto-debit transactions. If your initial auto-debit […]

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Why was my auto-debit payment not successful?

New loan: The first (1st) payment needs to be paid manually (refer to “How do I make payment to JCL?” above). For all subsequent payments, they will be deducted via […]

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Why do I need to send a screenshot of an online payment via WhatsApp?

This is to verify your payment in the system based and your account number.

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What is JCL’s Biller Code for JomPAY?

JomPAY Biller Code: 16667. Ref 1: JomPAY Case ID (customer’s unique identification number). Ref 2: MyKad number.

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How do I make payment to JCL?

There are four (4) types of payment channels: Auto Debit from Bank Account. Online banking. JomPAY payment. PayQuik kiosk.

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