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How can we learn more about JCL?
You may visit our website at https://jcl.my, or like and follow our Facebook and Instagram pages for more information.
What does a zero percent (0%) interest campaign mean?
This benefit is only applied to new personal loan products. For JCL’s first-time customers, JCL will waive your interest for the first month’s installment only.
What should I do if I was scammed?
Kindly inform us the details and lodge a police report. Stop providing any information to the scammer.
Do you have any agents?
No, JCL does not have any agents as it is prohibited by the Moneylenders Act 1951 of Malaysia.
Do I need to pay a deposit or lawyer fee before the approval of the loan?
No payment of deposit or lawyer fee is needed. However, if your loan is approved, you will need to pay the LHDN (0.5% from loan disburse amount + RM 10 […]
Can I request to change my payment due date?
Currently, we are unable to change the due date of payment.
How long will it take for the loan to be disbursed after the agreement is signed?
You will receive the fund in your bank account within three (3) working days after signing the agreement.
I made a payment yesterday but still received SMS and calls asking me to pay.
JCL needs three (3) working days to update your payment history. If you still receive the SMS/call after this period, kindly send an email to pay@bpartnergroup.com for further action.
What should I do if my direct debit is unsuccessful?
You can make your payment via JomPAY: JCL Biller Code: 16667. Ref 1: Your JomPAY case ID number which JCL has provided you during agreement signing. Ref 2: Your identity […]
How can I pay if I do not have any online banking facilities?
You may use the PayQuik machine to make a payment.
Is it possible if I do not want to pay by direct debit?
You may pay your installment within seven (7) working days before the due date. However, JCL will still require you to set an account for direct debit just in case […]
Can I make the early-settlement payment at a JCL branch?
No, we only accept early-settlement payments via JomPAY, cash deposit machines (CDM), or bank transfers. Kindly send the receipt to pay@bpartnergroup.com after making the payment.