Alicia Tye
Team Leader | Business Relations
“Empowered to lead, committed to guiding growth and lasting impact.”
#LeadershipJourney #ContinuousGrowth
Q1. What does being promoted mean to you personally?
A promotion signifies the recognition of my contributions, capabilities, and potential. It also implies that I am aligning my efforts with the company’s strategic business plan.

Q2. What challenges did you overcome to reach this milestone?
Shifting my mindset from ‘doing the work’ to ’empowering the team’ was the key challenge. I learned to delegate effectively and focus on strategic direction, which boosted overall team output. I also actively developed my communication and mentorship skills to unite the team towards a common goal.
Q3. How has your role evolved since you first joined?
I joined JCL as a Japanese translator. Subsequently, I was transferred to the IT department and was fortunate enough to be promoted to the position of Leader. Presently, I am responsible for leading the Sales (CS/HP) team.

Q4. What support or mentorship helped you grow?
My former superior, my current manager, and the senior staff, including all managers, and even the CEO, have provided invaluable guidance in shaping my professional development and enhancing my skills. They generously shared their experiences and advices, enabling me to identify areas for improvement and reinforce my strengths. Furthermore, the company has implemented training programs designed to further enhance our skill sets.
Q5. What’s one lesson you’ve learned that you now apply daily?
The lesson I have learned is to view and evaluate things more comprehensively, considering the direct and indirect impact of each decision or matter. Additionally, I have developed the habit of creating plans and strategies that span short-term, medium-term, and long-term.
Last updated 19 Dec 2025